We built this for Nava Benefits
This isn't a slide deck. It's a working AI agent that explains benefits plans, helps with claims, guides enrollment, and answers real member questions. Try it.
Or call the AI agentTry the Chat Agent
Ask about benefits plans, filing claims, open enrollment, finding your ID card, or anything a member might need help with.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the Voice Agent
Same AI, same knowledge -- just over the phone. Call to experience what your members would hear.
(771) 249-0768US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet can deliver for Nava Benefits
Built around real member scenarios -- plan questions, claims support, enrollment guidance, and always-on availability for employees and their families.
All channels available
Same AI brain across voice, chat, and email. Members get consistent answers whether they're asking about plan details, claims, or enrollment.
24/7 availability
Members don't wait for business hours. Lorikeet handles benefits questions, claims help, and enrollment guidance around the clock -- always-on member support.
Compliance built-in
No medical advice, empathy-first responses, HIPAA-aware guardrails. Every interaction stays compliant and on-brand without compromising member experience.
Deep benefits knowledge
Plans, claims, enrollment details -- all drawn from real content. The AI understands your specific benefits landscape, not just generic FAQ answers.
Member-first design
Built for employees and their families. Plain-language explanations, empathetic tone, and guidance that actually helps people navigate their benefits.
Seamless handoffs
When a member needs human help, Lorikeet routes to your Benefits Advocates with full context. No repeating information, no dropped conversations.
How we built this for you
This demo? Built from scratch for Nava Benefits. Real logic for real scenarios.
Mapped your scenarios
Plan questions, claims support, enrollment guidance, app help -- all handled with dedicated support logic built around how your members actually ask for help.
Added your knowledge
Ready to connect to your member data, carrier APIs, and HR systems. This demo shows the experience -- yours will have real integrations.
Set the safety controls
Guardrails that actually work. No medical advice. No unauthorized commitments. Ever.
Went live
Chat and voice are working right now. Ready to connect to your actual member data, carrier systems, and benefits platform.
Ready to Add the World's Best CX AI?
Connected to your actual member data. Handling your real support volume across your client base. This sandbox is just the start.
Finish Setting Up Your Sandbox